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Maintenance packages

KONE Care™ Standard

KONE Care Standard is the ideal solution when your top priorities are worry-free equipment operation and full safety and regulations compliance.

  • Includes preventive maintenance, for keeping the elevator in good condition in accordance with the Safe Operation and Technical Inspection of the Elevator
  • Modular based maintenance
  • Contacts with professional external KONE " Call Center" - 24 hours per day, 7 days per week, 365 days per year - for the period of the contract
  • Free calls from customers for the country area on emergency tel. 080080800
  • Entrapment rescue service up to 1 hour
  • Reaction for emergency repairs up to 4 hours ( including Saturday and Sunday)

KONE Care™ Plus

KONE Care™ Plus is the ideal solution when your priorities are a clear overview of equipment status and predictability, or if you are responsible for equipment in multiple locations.

  • Includes preventive maintenance, for keeping the elevator in good condition in accordance with the Safe Operation and Technical Inspection of the Elevator
  • Modular based maintenance
  • Contacts with professional external KONE " Call Center" - 24 hours per day, 7 days per week, 365 days per year - for the period of the contract
  • Free calls from customers for the country area on emergency tel. 080080800
  • Entrapment rescue service up to 1 hour
  • Reaction for emergency repairs up to 4 hours ( including Saturday and Sunday)
  • Free supply and installation of fast worn - out spare parts ( as per attached list)

KONE Care™ Premium

KONE Care™ Premium is the ideal solution when uninterrupted people flow and equipment reliability are critical to your business.

  • Includes preventive maintenance, for keeping the elevator in good condition in accordance with the Safe Operation and Technical Inspection of the Elevator
  • Modular based maintenance
  • Contacts with professional external KONE " Call Center" - 24 hours per day, 7 days per week, 365 days per year - for the period of the contract
  • Free calls from customers for the country area on emergency tel. 080080800
  • Entrapment rescue service up to 1 hour
  • Reaction for emergency repairs up to 2 hours ( including Saturday and Sunday)
  • Includes all the necessary spare parts, consumptions and the labour for a certaion period of time depending on the contract.

CAN WE HELP CHOOSING THE BEST PACKAGE FOR YOU?

Compare our maintenance packages

Compare maintenance packages*
KONE Care™ Standard
KONE Care™ Plus
KONE Care™ Premium
Available for
KONE Preventive maintenance (Modular Based Maintenance™)



Elevator | escalators
KONE Customer Care Center



Elevator | escalators
Entrapment Rescue Service


Elevator
Repair Service

Partial
Full
Elevator | escalators
Enhanced Breakdown Service Response Times



Elevator | escalators

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